SWPI107: Assurance: Linking People to Services
SWPI107: Assurance: Linking People to Services is seventh in a nine-course learning series.
This course covers Essential Service 7 - Link people to needed environmental public health services and assure the provision of environmental public health services when otherwise unavailable and will assist with identifying barriers that prevent the public from accessing services. Identifying and building referral networks to provide resources and services will be discussed along with ways to identify and initiate quality improvement for effective service delivery..
Public Health, First Responders, Emergency Response and Preparedness Professionals and Healthcare Practitioners
- Identify barriers preventing access to services
- Define the components of a referral network
- Recognize how to connect to the community through networks
- Describe outreach guides and other linkages
- Initiate agreements with partners
- Initiate quality improvement for coordinated, timely, and responsive service delivery
Captain Mark D. Miller, MPH, RS, USPHS (Retired)
Captain Mark D. Miller, MPH, RS, USPHS (Retired) received a Bachelor of Science in Environmental Health from East Central University, Ada, Oklahoma in 1984 and a Master of Public Health degree from the University of Texas Health Science Center at Houston in 1993. He began his career in 1985 in wastewater treatment for Oklahoma City. In 1988, he accepted a commission with the United States Public Health Service (USPHS) and served 26 years until his retirement in 2014. He currently serves as a private consultant, concentrating on environmental health training and development.
During his USPHS career, Captain Miller was assigned to various positions throughout the nation with the Indian Health Service, the Agency for Toxic Substances and Disease Registry, and the Centers for Disease Control and Prevention (CDC).
Captain Miller served as a Senior Environmental Health Scientist for the Environmental Health Services Branch of the CDC National Center for Environmental Health in Atlanta, Georgia. His duties included assistance and consultation to local, state, and tribal professionals and national organizations on issues related to environmental health, terrorism, and emergency response. He responded to numerous outbreaks of environmental-related disease, public health crises and natural disasters. He served as technical advisor for several national committees on issues related to environmental health, terrorism and emergency preparedness. He is the original founder and developer of CDC’s highly successful Environmental Health Training in Emergency Response (EHTER) program and developed EHSB’s informational website on terrorism and emergency preparedness specifically for environmental health professionals.
- 1.00 Participation/CETulane Professional and Continuing Education (PaCE) awards 1.00 hour(s) of credit for completing SWPI107: Assurance: Linking People to Services
Links to External Websites
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Adobe Acrobat Reader (for desktops and laptops)
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Internet Connection Speed
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