SWPI104: Policy Development: Inform, Educate, Empower, and Mobilize

Course Description:

SWPI104: Policy Development: Inform, Educate, Empower, and Mobilize is fourth in a nine-course learning series. 

The course covers Essential Services 3 and 4. Essential Service 3, which is Inform, Educate, and Empower, highlights the importance of health and risk communication planning for UDW programs. It includes an overview of the process for developing an effective health communication plan for UDW programs and helpful resources for emergency risk communication. Essential Service 4, which is, Mobilize, describes the steps needed to develop effective community partnerships in order to address and solve environmental health problems associated with UDWSs and to enhance communication strategies.

Target Audience

Public Health, First Responders, Emergency Response and Preparedness Professionals and Healthcare Practitioners

Learning Objectives

  • Define the steps and process needed to develop health communication plans
  • Identify and reach appropriate target audiences
  • Develop effective health education materials
  • Identify tools for emergency risk communication
  • Create effective community partnerships
Course summary
Available credit: 
  • 1.00 Participation/CE
    Tulane Professional and Continuing Education (PaCE) awards 1.00 hour(s) of credit for completing SWPI104: Policy Development: Inform, Educate, Empower, and Mobilize
Course opens: 
Course expires: 


Mark Miller
Captain Mark D. Miller, MPH, RS, USPHS (Retired)

Captain Mark D. Miller, MPH, RS, USPHS (Retired) received a Bachelor of Science in Environmental Health from East Central University, Ada, Oklahoma in 1984 and a Master of Public Health degree from the University of Texas Health Science Center at Houston in 1993. He began his career in 1985 in wastewater treatment for Oklahoma City. In 1988, he accepted a commission with the United States Public Health Service (USPHS) and served 26 years until his retirement in 2014. He currently serves as a private consultant, concentrating on environmental health training and development.

During his USPHS career, Captain Miller was assigned to various positions throughout the nation with the Indian Health Service, the Agency for Toxic Substances and Disease Registry, and the Centers for Disease Control and Prevention (CDC).

Captain Miller served as a Senior Environmental Health Scientist for the Environmental Health Services Branch of the CDC National Center for Environmental Health in Atlanta, Georgia. His duties included assistance and consultation to local, state, and tribal professionals and national organizations on issues related to environmental health, terrorism, and emergency response. He responded to numerous outbreaks of environmental-related disease, public health crises and natural disasters. He served as technical advisor for several national committees on issues related to environmental health, terrorism and emergency preparedness. He is the original founder and developer of CDC’s highly successful Environmental Health Training in Emergency Response (EHTER) program and developed EHSB’s informational website on terrorism and emergency preparedness specifically for environmental health professionals.

Available Credit

  • 1.00 Participation/CE
    Tulane Professional and Continuing Education (PaCE) awards 1.00 hour(s) of credit for completing SWPI104: Policy Development: Inform, Educate, Empower, and Mobilize


Please login or register to take this course.

Required Hardware/software

System Settings 
This course is designed to work most effectively if your computer and internet connection meet certain minimal requirements. This course can be accessed using a Windows 10 PC or a Mac with High Sierra1, Mojave, or Catalina. Pop-up blockers should be disabled when viewing the course. Internet Explorer 11 (for Windows 10), or the current version of Google Chrome, Mozilla Firefox, or Apple Safari (for Windows 10 and or Mac) is required. Many of our courses require Java and JavaScript enabled. 

Links to External Websites   
Links to websites outside this course will open in a new window or tab. Some browsers may minimize the course window. If this occurs, maximize the course window to return to the course. 

Adobe Acrobat Reader (for desktops and laptops)  
Adobe Acrobat Reader is required to access some documents in this course. If you need to download a free copy of Acrobat Reader, click here.  

Internet Connection Speed 
A minimum download speed of 1.5 Mbps is recommended for an optimal experience, which is commonly the speed associated with a basic DSL or a cellular/satellite connection. A faster connection, such as cable or fiber service, with further enhance your online experience. A Wi-Fi connection is generally acceptable, but it is dependent upon one of the two services mentioned above. You can check your internet connection speed at http://www.speedtest.net/.