Risk Communication: Best Practices for Communicating Effectively in High Stress Situations
Risk communication is an interactive process of exchange of information and involves multiple messages about the nature of the risk. During high stress, emotionally charged situations, communication requirements change dramatically. This course provides practical, applicable, and effective communication solutions. This course uses a number of case studies to illustrate risk communication strategies.
Academic Faculty/Staff, Federal Government Employees, State Government Employees, Local Government Employees, Non-Government Employees and Students
- Recognize how high stress situations change the rules of communication
- Develop strategies to enhance trust and credibility
- Formulate risk communication messages responsive to stakeholder concerns
Vincent T. Covello, PhD
Director, Center For Risk Communication
Dr. Vincent T. Covello, founder and Director of the Center for Risk Communication, is a nationally and internationally recognized trainer, researcher, consultant, and expert in crisis, conflict, change and risk communications. Over the past twenty-five years, he has held numerous positions in academia and government, including Associate Professor of Environmental Sciences and Clinical Medicine at Columbia University. Prior to his joining the faculty at Columbia, Dr. Covello was a senior scientist at the White House Council on Environmental Quality in Washington, D.C., a Study Director at the National Research Council/National Academy of Sciences and the Director of the Risk Assessment Program at the National Science Foundation.
Dr. Covello received his doctorate from Columbia University and his B.A. with honors and M.A. from Cambridge University in England. He is on the editorial board of several journals and is the Past President of the Society for Risk analysis, a professional association with over 2,500 members. Dr. Covello has authored or edited over 25 books and over 75 published articles on risk assessment, management, and communication.
- 2.00 Participation/CETulane Professional and Continuing Education (PaCE) awards 2.00 hour(s) of credit for completing Risk Communication: Best Practices for Communicating Effectively in High Stress Situations
Links to External Websites
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Adobe Acrobat Reader (for desktops and laptops)
Adobe Acrobat Reader is required to access some documents in this course. If you need to download a free copy of Acrobat Reader, click here.
Internet Connection Speed
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