Managing Diversity Begins with You

Course Description:

The purpose of this intermediate course is to acquire a conceptual framework with tools to manage diversity in the workplace as a way of improving service delivery, quality, and accessibility. It is expected that each participant will be able to identify their role in their own organization with respect to diversity and cultural competency and to position their organization as a leading organization in the delivery of cultural competent services.

Target Audience

Academic Faculty/Staff, Federal Government Employees, State Government Employees, Local Government Employees, Non-Government Employees and Students

Learning Objectives

  • Identify communication skills
  • Explain conflict resolution skills with individuals and groups representing diverse cultures
  • Develop awareness, acceptance, and understanding of diverse health care beliefs and practices
Course summary
Available credit: 
  • 1.00 Participation/CE
    Tulane Professional and Continuing Education (PaCE) awards 1.00 hour(s) of credit for completing Managing Diversity Begins with You
Course opens: 
Course expires: 


Marty Martin

Wm. Marty Martin, Psy.D., MPH, MA

Dr. Wm. Marty Martin is currently Associate V. P. of Human Resources at De Paul University in Chicago, Illinois. He is responsible for navigating strategic change in the health benefits, compensation, human resources information systems, recruitment, and training/development functions at De Paul University.

Prior to assuming this leadership role, Marty served as Clinical Associate Professor at Tulane School of Public Health and Tropical Medicine in the Dept. of Health Systems Management where he taught executive and graduate-level courses in human resources, health management, health care marketing, organizational behavior, and complementary/alternative medicine. He also consulted with numerous public health agencies and organizations on issues related to diversity management, career management, team development, and human resources management.

Marty is also the President of his own coaching, consulting, and training firm for public health professionals and organizations. The consultation and training services include but are not limited to the following offerings: strategic planning facilitation; retreat facilitation; diversity and cultural competency training; and stress management training as well as consultation on a variety of human resources challenges facing public health agencies ranging from recruitment to discipline.

Available Credit

  • 1.00 Participation/CE
    Tulane Professional and Continuing Education (PaCE) awards 1.00 hour(s) of credit for completing Managing Diversity Begins with You


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Required Hardware/software

System Settings 
This course is designed to work most effectively if your computer and internet connection meet certain minimal requirements. This course can be accessed using a Windows 10 PC or a Mac with High Sierra1, Mojave, or Catalina. Pop-up blockers should be disabled when viewing the course. Internet Explorer 11 (for Windows 10), or the current version of Google Chrome, Mozilla Firefox, or Apple Safari (for Windows 10 and or Mac) is required. Many of our courses require Java and JavaScript enabled. 

Links to External Websites   
Links to websites outside this course will open in a new window or tab. Some browsers may minimize the course window. If this occurs, maximize the course window to return to the course. 

Adobe Acrobat Reader (for desktops and laptops)  
Adobe Acrobat Reader is required to access some documents in this course. If you need to download a free copy of Acrobat Reader, click here.  

Internet Connection Speed 
A minimum download speed of 1.5 Mbps is recommended for an optimal experience, which is commonly the speed associated with a basic DSL or a cellular/satellite connection. A faster connection, such as cable or fiber service, with further enhance your online experience. A Wi-Fi connection is generally acceptable, but it is dependent upon one of the two services mentioned above. You can check your internet connection speed at