Evaluating Organizational Effectiveness
Recently, an emphasis has been placed on the effects that various training and development initiatives have had on enhancing the capacity of the public health workforce and related organizational effectiveness. In turn, issues related to measuring and assessing the effects of these efforts have become much more salient. Issues surrounding who should serve as evaluators, what behaviors or outcomes should be included in the evaluation process and what impact the organization itself has on the outcomes are increasingly significant. This presentation will explain the key concepts related to evaluating organizational effectiveness in the public health domain. Examples will be provided throughout the presentation to illustrate the issues from a public health perspective. In addition, guidelines will be presented for executing an effective organizational evaluation process.
Academic Faculty/Staff, Federal Government Employees, State Government Employees, Local Government Employees, Non-Government Employees and Students
- Describe why it is important to evaluate organizational effectiveness in public health
- Discuss who should evaluate performance of the public health worker and the use of a 360 degree appraisal and feedback process
- Distinguish between objective and subjective measures in establishing organizational effectiveness including how to ensure a standardized evaluation process
- Discuss the various levels of analysis to be considered in evaluation and how they impact the decisions made
- Review guidelines for executing an effective organizational evaluation process
Sue Ann Sarpy, PhD
South Central Center for Public Health Preparedness
South Central Public Health Training Center
New Orleans, Louisiana
- 2.00 Participation/CETulane Professional and Continuing Education (PaCE) awards 2.00 hour(s) of credit for completing Evaluating Organizational Effectiveness
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